Known Issues

Some common issues with Phon are listed in the table below. To report a problem goto

| Issue | Resolution | |--|--| | Phon freezes when loading .wav file in session editor. | If the .wav file was taken from a digital recording device it may be missing header information. Re-encode .wav file before using in Phon (see below.) | | Unable to use IPA input fields after stacking multiple combining diacritics. | No known solution at this time. | | Unable to view reports/application logs. Blank window displayed. | If running on a managed Windows system running AppLocker or other security software required binaries may be blocked from execution. Please see your system administrator. |

Re-encode Audio File for Phon

Using the latest version of Audacity:

  • Open your original file

  • Select menu File > Export as WAV

  • Choose either WAV (Microsoft) signed 16-bit PCM format or WAV (Microsoft) signed 24-bit PCM format

  • Link your Phon transcript file to this newly-created WAV file